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Prysm Enables FVC’s Innovation Center to Deliver Highly Customized and Compelling Visitor Experiences

In a world of infinitesimally short attention spans, breaking through the noise with an evocative and inspiring communication strategy is a necessity for anyone with a meaningful message to share. Prysm technology is ushering in a new era of communication in which multimedia presentations on interactive displays – connected to the cloud – are reinvigorating the human attention span by inviting audiences to collaborate and engage in the information sharing process.

This technology is being made available across the Middle East and North Africa through Prysm’s regional distributor FVC.

FVC supports close to 400 partners and their customers through every stage of purchase, from pre-sale consulting to post-sale implementation. It helps curate buying experiences that empower customers to understand the tangible applications of the technology before they make their investment.

A Personalized Guide for Digital Transformation Journeys

Prysm’s flagship LPD 6K series recently debuted at FVC’s Innovation Center, providing an opportunity for K.S. Parag, FVC founder and managing director, to share his vision; “As a company, we are focused on taking our partners on a journey of digital transformation. To do so, we evaluate emerging technologies for their potential impact, with a focus on improved productivity and reduced costs for an enterprise. We look for best-in-class domain experience with our vendors, and it is important that the product is hosted on an open platform to avoid being roadblocked later by a proprietary technology.”

John Saju Kodenkandath, business unit head of AV for FVC, remarked, “We provide a one-stop-shop of the best technologies and offer the resources to optimize each solution to match the unique operational needs of every customer.”

Parag added, “Because of the almost infinite number of alternatives, when a prospective client visits FVC’s Innovation Center, we take them on an immersive journey to explore cutting-edge technologies they may have overlooked during their own search. We enable customers to experience the range of solutions available to them by having our certified staff create individualized proofs of concept so clients can begin to understand the opportunities before them to enhance the way they do business.”

Partnering for Success

FVC’s extensive portfolio of audio-visual systems, impeccable end-customer service, and a carefully trained team are what Prysm look for in a partnership. Tanvir Osama, vice president of the EMEA region for Prysm, explained, “We have trusted FVC to be our point distributor since 2015 because the company excels at providing full turnkey solutions, from supply logistics and installation through to after-sales support.”

He added, “FVC was a natural choice when we decided to launch the new line of Prysm LPD 6K solutions in the region. We knew the FVC team would optimally showcase the compelling capabilities of the new display and be fully capable of providing the best possible customer experience.”

An Experience that Speaks for Itself

“I was most impressed by the platform’s flexibility, ease-of-use, and simplicity when building an incredibly engaging experience for our customers,” said Parag, “We’ve offered Prysm LPD products for the last three years, but the 6K Series experience is something wholly different: Partners are coming in just to touch and feel the new display because they’re so excited by its scale, image resolution and wow factor.”

A 135” Prysm LPD 6K Series display is a focal point in FVC’s Innovation Center. The team never misses an opportunity to demonstrate the 6K series’ leading-edge display quality, multi-source remote participation, conferencing abilities, cloud-enabled connectivity, and capabilities for collaboration.

Parag emphasized, “We are obsessive about curating an immersive journey for our customers.”

Kodenkandath elaborated, “For example, for a real estate agency, we demonstrate their workflow by pulling up a 3D virtualization of a building as well as the construction plans, and then open a whiteboard and throw up sticky notes to engage our visitors in an interactive discussion right there at the screen. We make notes on the plans and calculate costs directly on the whiteboard, and by the time they leave our center, a tangible vision of the impact of utilizing an LPD 6K in their own environment is very evident.”

Communication Transformed

Together, FVC and Prysm are breathing new life into communication strategies across the Middle East and North Africa, replacing antiquated, one-dimensional presentations with the interactive and collaborative LPD 6K experience.

“We welcome resellers to bring their customers to FVC’s innovation center to experience personalized demonstrations of the Prysm LPD 6K Series and leave with a clear plan for transforming the way they do business,” enthused Osama.

He concluded, “With FVC, Prysm has comfort and peace-of-mind from knowing that a world-class team is backing us, our resellers and our customers. We’re excited for everyone to visit the FVC innovation center and see what the future holds for their digital transformation!”