Prysm Training

Helping you get the most from your investment in Prysm.

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New to Prysm solutions? Get started by watching our video tutorials.

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Onsite Training

Prysm's training team can come to your location to deliver onsite training courses for end users, administrators, and LPD technicians. Contact your account team for more details.


Custom Use Cases

During initial end-user training, new users are taught the most common Prysm use cases. And that's just the beginning; as you become more experienced with Prysm's digital workplace platform, you will find countless ways it can improve the way you work.

Our Customer Success team can work with you to develop custom use cases for your company, including everything from the process flow to the graphic-design elements. Contact your account team for more details.


Installation Training

Schedule on-site installation training with Prysm experts.

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LPD Training


In this course, trainees will learn how to service an already constructed LPD wall and assist on an LPD installation. Trainees will be shown the various components that are within an LPD tile, as well as the peripheral components, and learn how all parts combine to create a vibrant display system. There will also be plenty of hands-on application; trainees will learn the practical skills needed to be successful on a video wall service call.


  • Installers
  • Technicians
  • IT


  • LPD Overview
  • LPD Power/BTU
  • LPD vs Competition
  • LPD/LCD Specifications
  • LPD/LCD Dimensions/Weights
  • LPD I/O
  • LPD Frames
  • Trim Panel
  • Tile Extractions
  • Tile Installation
  • Tile Alignment
  • LPD Tuner
  • Color Balancing
  • Display Manager
  • Tools Needed
  • Tools Recommended
  • Best Practices




  • Online
  • On-site

Prysm Application Suite Training


To familiarize and demonstrate from an end user’s perspective the best-practices on leveraging Prysm displays. The aim of this training is to convey essential product functionality, features, and use-case value. Some of the course objectives include: enabling the user to create projects and workspaces, as well as how to navigate through the interactive environment to effectively use Prysm Application Suite.


  • Installers
  • Installers>Technicians
  • Installers>Administrators
  • Installers>Support
  • Installers>IT


  • Prysm Application Suite Overview
  • Prysm Application Suite Benefits
  • The Prysm Environment
  • Standard Use Cases
  • Custom Use Cases



  • Online


This course will explore the various functions that a Prysm Application Suite administrator will be required to perform to support end-users of the Prysm Application Suite software package.  This course is designed to capitalize upon the knowledge gained from the end-user course and further expand upon those concepts to develop the skills required to administer and support Prysm Application Suite end users.  After completion of this training, the user is expected to be able to create projects and upload content for use within Prysm Application Suite. The trainee will also be required to understand the concepts of aspect ratios and snap grids and be able to generate new snap grids and aspect ratios, as necessary. The trainee will also be required to understand and manipulate the collaboration appliance (CA) settings through the administration portal.




  • Cloud Options
  • IIC Hardware Install
  • Other Live Sources
  • AD Integration
  • User Management
  • Permission Groups
  • API Integration
  • LPD Wall Mosaic
  • Troubleshooting


  • End-User Training
  • Technician Training


  • Online
  • On-site
  • Remote